Water company admits supplying water unfit for humans

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Kirk EnglandSouth West environment and tourism correspondent

Ben Birchall/PA Wire A shot of a car queuing to collect packs of bottled water at Freshwater car park in Brixham after a Boil Water Notice was issued. Households and businesses were advised not to use their tap water without boiling it first OR to use bottled water instead after traces of cryptosporidium were found in the water supply networkBen Birchall/PA Wire

More than a million bottles of water were handed out in south Devon during the outbreak of cryptosporidium

South West Water (SWW) has pleaded guilty to supplying water unfit for human consumption after an outbreak of cryptosporidium in and around Brixham, Devon, in May 2024.

The prosecution was brought by the Drinking Water Inspectorate (DWI) after the incident left four people hospitalised and more than 140 confirmed cases of cryptosporidium infection.

About 16,000 households were initially advised not to drink tap water without boiling it first.

SWW, which admitted the offence, contrary to the Water Industry Act 1991, at Exeter Magistrates' Court, said it offered a "full and unreserved apology for the impact of the incident". It will be sentenced at a later hearing.

The outbreak occurred in the run-up to the May Bank Holiday and led to a significant impact on the local tourism economy.

The first confirmed cases of people affected by the water parasite outbreak were confirmed by the UK Health Security Agency (UKHSA) on 14 May 2024.

The firm told customers the water was safe to drink at that time.

On 15 May 2024, the company confirmed that traces of cryptosporidium had been found in the supply network and issued a boil water notice to about 16,000 homes and businesses in and around Brixham.

Advice not to drink tap water without boiling it first remained in place for 54 days for some properties, before it was finally lifted on 8 July.

Previously, SWW said it believed a damaged air valve on private land was the cause for the outbreak.

Customers who were affected by the boil water notice, and those who were unwell, were offered compensation by SWW.

A shot across the harbour at Brixham, where thousands of properties were issued with boil water notices after South West Water confirm traces of cryptosporidium in the water supply

About 16,000 properties in and around Brixham were issued with a boil water notice at the start of the cryptosporidium outbreak in May 2024

Water Minister Emma Hardy said: "Contamination of drinking water is rare - but it is utterly unacceptable.

"The communities affected by this abhorrent incident in Brixham deserve answers, and today's guilty plea is a crucial step toward accountability.

"I thank the DWI for their thorough investigation and for their ongoing work to protect public health and ensure that our drinking water is safe."

Marcus Rink, chief inspector of the DWI, said: "The company's decision to plead guilty to the offences relating to the Brixham incident reflects the seriousness of the failings identified during our investigation.

"As sentencing is a matter for the court, it would not be appropriate to comment further on the specific circumstances of the case at this stage.

"While such incidents are very rare, this incident had a significant impact on the public and the wider community.

"The court will now decide what the outcome of the failing should be."

SWW said after the hearing: "We want to reiterate our full and unreserved apology for the impact of the incident in the Brixham area in 2024.

"We have co-operated fully with the Drinking Water Inspectorate throughout its investigations.

"Today is another stage of this legal process which we will continue to support."

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